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11/2/2019
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The App Store is a digital distribution platform, developed and maintained by Apple Inc., for mobile apps on its iOS operating system. The store allows users to browse and download apps developed with Apple's iOS software development kit.Apps can be downloaded on the iPhone smartphone, the iPod Touch handheld computer, or the iPad tablet computer, and some can be transferred to the Apple Watch. Hit Enter and you’ll open the com.apple.appstore folder in Finder. Empty Mac App Store temporary download cache folder Next empty the folder. Photo: Ste Smith/Cult of Mac. Now you need to empty. To download Mac OS X El Capitan from the App Store, follow the link: Download OS X El Capitan. On the El Capitan, click the Download button. Next, a file Install OS X El Capitan will download into the Applications folder. When the download is over, the installer will launch automatically. The Mac App Store is a digital distribution platform for the Mac OS X user to locate an abundance of Mac apps. The Mac App Store comes as part of the update to Mac OS X v10.6.6. The minimum system requirements for the platform are: A Mac computer with an Intel processor. Mac OS X v10.6.6 or later.

Applies to:Office for Mac

This article is for IT administrators and discusses frequently asked questions about the availability of Office from the Mac App Store, and the differences between downloading and distributing Office apps directly from Microsoft.

Starting in January 2019, the following Office applications are available for download from the Mac App Store:

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft OneNote*
  • Microsoft OneDrive*

* These apps were also available from the Mac App Store in previous years.

What version of Office is available from the Mac App Store?

The Office apps available from the Mac App Store provide the very latest production version of Office on the Mac. Word, Excel, PowerPoint, and Outlook require an Office 365 subscription to activate. OneNote and OneDrive do not require an Office 365 subscription, but some premium features may require an Office 365 subscription. All apps are compatible with Office 365 subscription plans, such as Office 365 A3, Office 365 A5, Office 365 Enterprise E3, Office 365 Enterprise E5, and Office 365 ProPlus.

Note

Some Office 365 subscriptions don't include access to downloadable Office apps. For example, the Office 365 A1, Office 365 Enterprise E1, and Office 365 F1 plans. For more information, see Office 365 plans.

Can I use apps from the Mac App Store with my Volume License?

No. Perpetual licenses, including Office 2019 and Office 2016, are not supported with Office apps available from the Mac App Store. The Volume License (VL) Serializer is not compatible with these apps. Attempts to use a perpetual license with Mac App Store apps will cause the apps to enter reduced functionality mode.

How do I deploy Office apps from the Mac App Store to computers in my organization?

You need an enterprise mobility management (EMM) tool that supports either Apple's Volume Purchase Program (VPP), Apple Business Manager, or Apple School Manager. For example, Jamf Pro is compatible with these programs and can be used to deploy Office apps. Office supports managed distribution, which allows your Mobile Device Management (MDM) server to install Office even when the user does not have an Apple ID. Office apps cannot be distributed through redeemable codes.

While a consumer may acquire Office through the Mac App Store as a bundle with a single-click download, IT admins will need to deploy the individual apps.

When deployed through the Mac App Store, does Office behave differently, or provide less functionality?

Word, Excel, PowerPoint, Outlook, and OneNote provide the same end-user functionality regardless of how it is deployed. IT admins have traditionally deployed Office from Microsoft's Content Delivery Network (CDN), but now have the option of deploying from the Mac App Store.

The OneDrive app, when acquired from Microsoft's CDN, offers IT admins more deployment flexibility such as pre-enabling icon overlays and system access. When acquired from the Mac App Store, users will see additional prompts to enable this functionality.

The Office builds available from the Mac App Store are production builds and are usually updated on a monthly basis. The Office Insider program is not supported through the Mac App Store. If you wish to use the Insider Slow or Fast channels, you should continue to install Office apps from the Microsoft CDN.

Microsoft Teams and Skype for Business are not available through the Mac App Store and must be deployed from the Microsoft CDN.

How do Office updates occur?

When Office apps are deployed through the Mac App Store, it is the sole responsibility of the App Store to keep those apps up-to-date. Conversely, apps deployed from Microsoft's CDN are updated through the Microsoft AutoUpdate (MAU) tool. Content caching services in macOS can be used (and is highly recommended) to optimize both the installation and update process of Office apps acquired through the Mac App Store.

The download size of monthly update packages is the same, regardless of whether the CDN or Mac App Store is used for deployment.

Can I convert an existing CDN-based Office installation to Mac App Store?

If a user launches the App Store app on their Mac, they may see that Office apps are available for download even though Office is already installed from Microsoft's CDN. Depending upon the currently installed Office build, and the build available in the Mac App Store, the existing app may or may not get overwritten. For example, if the build of Office currently installed is newer than what is available from the Mac App Store (such as an Insider build), it will not be overwritten if the user chooses to download the Mac App Store build.

There is no automated process for performing a CDN to Mac App Store conversion. Depending on your EMM's capabilities, you may be able to orchestrate the process through a script. The high-level steps for each Mac are as follows:

  • Close all Office apps
  • Remove the Office apps from the /Applications folder
  • Remove the Office entries from the keychain
  • Remove the Office package registrations (pkgutil --forget)
  • Trigger the MDM server to install the Office apps (such as jamf recon)

While CDN-based installations of Office can utilize the bandwidth-optimized suite installer, which is approximately 1.8 GB in size, the total size of the same apps when deployed through the Mac App Store is approximately 4 GB.

How can I tell if an Office app was downloaded from the Mac App Store?

  • Open Finder, and navigate to the Applications folder
  • Locate the Office app (such as Microsoft Outlook.app), control-click, and choose Show Package Contents
  • Navigate into the Contents folder
  • If a folder named _MASReceipt is present, the app was downloaded from the Mac App Store

How do I manage Office policies and preferences with apps downloaded from the Mac App Store?

Word, Excel, PowerPoint, Outlook, and OneNote offer the same policies and preferences as their CDN-based counterparts. IT admins do not need to alter existing Configuration Profiles as the bundle ID for each app is unchanged.

Note

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OneNote does use a different bundle ID, and different management controls are available depending on how you obtain the app. For more information, see Deploy and configure the new OneDrive sync client for Mac.

It is highly recommended that IT admins set the OfficeAutoSignIn value to TRUE in the com.microsoft.office preferences domain. For new installations from the Mac App Store, this preference will bypass the first run dialogs that ask users if they wish to purchase a new Office 365 subscription. This will mitigate calls to the help desk in commercial environments as users can only activate an existing subscription.

Like Siri on your other Apple devices, Siri on Mac is your intelligent personal assistant, helping you multitask and get things done. For example, while you work on a document, you can ask Siri to send a message to your coworker saying that the document is on the way—without having to stop what you’re doing.

Here are some of the many other things you can ask Siri to do. For more examples, ask Siri ”What can you do?”

  • 'Show the PDFs in my Downloads folder.”
  • “How much free space do I have on my Mac?”
  • “Play the top 40 jazz songs.”
  • “What’s the weather in Lake Tahoe?”
  • “Find tweets from José Bautista.”
  • “Search the web for images of the Eiffel Tower.”
  • “Show me all of the files I shared with Cecilia last week.”
  • “FaceTime Victoria.”
  • 'Add Laura to my 10 AM meeting.”
  • “Show my photos from yesterday.”
  • “What time is it in Monterrey, Mexico?”
  • ”Find coffee near me.”
  • Starting with macOS Mojave, you can use Siri to play a sound on a device to help you find it. For example, if you turn on Find My iPhone for your devices, you can ask ”Where's my iPhone?' or ”Where's my Watch?”

Ask Siri

To ask Siri, take any of these actions, then just say what you need:

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  • Click in the menu bar, Dock, or Touch Bar.
  • If Siri is already open, click or in the Siri window.
  • Press and hold the Command (⌘) key and Space bar until Siri responds.
  • Say ”Hey Siri” on a Mac that supports 'Hey Siri.' On notebook computers that support this feature, the lid must be open.

If Siri doesn't close automatically, click or swipe right to close.

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If you're using a Mac mini or a Mac Pro, connect a microphone for Siri to hear you. Then choose your microphone from the Mic Input menu of Siri preferences.

Ask Siri to find files on your Mac

Siri makes it easy to find files on your Mac, using various criteria.

For example, you can ask Siri to search for all the documents that you opened this week.

Then ask Siri to refine your results to just the ones with “annual” in the title.

Keep Siri results where you can find them

You can keep important information provided by Siri right in Notification Center . So you can easily access sports schedules, Twitter feeds, files that are related to your big project, and much more.

Just click at the top of your Siri results. Your information will stay up to date, so you always know where to find game times, trending topics, or important documents.

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Drag Siri results

You can drag some types of information found by Siri into a window or application on your desktop. For example, after asking Siri to find an image on the web, you can drag an image from the results into a Pages document:

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Edit your Siri request

To edit your request instead of making a new request, double-click your words in the Siri window, then enter your changes from the keyboard.

Change Siri preferences

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Choose Apple () menu > System Preferences, then click Siri. Or just ask Siri to open Siri Preferences. You can adjust settings such as these:

  • The Siri keyboard shortcut
  • The microphone Siri listens to
  • The gender and dialect Siri uses
  • Whether Siri gives voice feedback
  • Whether your Mac listens for ”Hey Siri” or responds when the screen is locked

Learn more about Siri preferences.

Get help

  • Learn how ”Hey Siri” works with multiple devices.
  • Learn how to control your home with Siri.
  • Siri on Mac requires macOS Sierra or later. If Siri can't connect to the network or asks you to try again in a little while, check your Internet connection. If Siri seems not to hear you speak, check your microphone selection in Siri preferences, or test with a different microphone, such as the microphone in your Apple Earphones. If Siri seems to hear you but not understand you, make sure that your language and dialect is selected in Siri preferences.

Siri features might vary by country or region.